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Terms Conditions That Govern Your tiger1 Account

These terms define the relationship between you and us whenever you hold a tiger1 account, place wagers, deposit through bKash, Nagad or Rocket, or request a withdrawal.

Account EligibilityDeposit & Withdrawal RulesDispute ResolutionLocal Payment TermsAccount Closure

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POLICY CONTACT PATHS

How to Reach Us About These Terms

If you have questions about any clause in these Terms & Conditions, or need clarification before taking an action on your account, reach us through the channels below. We aim to respond to terms-related queries within one business day, though complex matters such as dispute escalation may take longer while we gather relevant transaction records.

HOW WE HANDLE COMPLIANCE

Data, Security and Account Integrity Under These Terms

We take several concrete steps to protect your account and ensure these Terms & Conditions are applied fairly. From verification procedures to data retention, each measure below explains what we do, what you can request, and who handles the process.

Identity Verification

Before your first withdrawal, we may ask for a photo of your national ID and a screenshot of your bKash, Nagad or Rocket transaction history confirming the deposit. This matches your account identity to the funding source and prevents misuse.

Data Retention Period

We store your personal data and transaction records for as long as your account remains open, plus an additional period required by applicable anti-fraud standards. You may request deletion after account closure through our email support channel.

Cookie Usage

Our site uses cookies for session management, fraud detection and performance analytics. By continuing to use the platform after the cookie notice appears, you consent to their placement. You may block non-essential cookies in your browser settings at any time.

Account Security

Your login credentials are your responsibility. We encrypt passwords and never store them in readable form. If you suspect unauthorised access, change your password immediately from account settings and contact live chat so we can review recent activity.

Requesting Changes

To update your registered name, email or phone number, submit a request through live chat or email with supporting documentation. Changes to core identity fields require re-verification — we process these within a few working days of receiving clear documents.

Dispute Escalation

If you disagree with a decision we have made under these terms — such as a voided bet or a withheld withdrawal — you may escalate by emailing a detailed complaint.

Scope of These Terms and Regional Applicability

tiger1 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account and using our services, you accept these Terms & Conditions in their entirety. Access to tiger1 and the ability to place bets or participate in casino games depends on your local law and the eligible regions from which we permit registration. We

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do not make any claim that our services are lawful in every jurisdiction, and it remains your responsibility to verify compliance with the rules applicable where you reside. Your account is personal and non-transferable. You may hold only one active account at any time; duplicate accounts
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will be closed and balances may be forfeited. All deposits made through bKash, Nagad or Rocket must originate from a wallet registered in your own verified name — third-party funding is not permitted and will trigger a compliance review. Withdrawals follow the same principle: funds return
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to an instrument in your name. We reserve the right to request identity documents, address verification or source-of-funds evidence before processing any withdrawal, and we may suspend account activity until verification is complete. Promotional offers carry individual conditions displayed at the point of opt-in; those conditions
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form part of these terms when you accept any offer. We may update these Terms & Conditions periodically, and continued use of your account after a published update constitutes acceptance. Material changes affecting your balance or withdrawal rights will be communicated via the email address or
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mobile number linked to your account.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Frequently Asked Questions About Our Terms & Conditions

Below are real questions we receive from account holders regarding how these terms apply to everyday actions like depositing, withdrawing, verifying identity and closing accounts. Each answer explains what the relevant clause means in practical terms.

Eligibility depends on your local law and whether you reside in a region we support. You must be of legal age in your jurisdiction, hold a valid national ID and be able to verify ownership of the bKash, Nagad or Rocket wallet used for deposits.

No. These terms permit only one active account per individual. If we detect duplicate registrations based on matching identity documents, device fingerprints or mobile wallet numbers, both accounts may be suspended and balances reviewed before any release.

Third-party deposits violate our terms. The transaction will be flagged, and we may freeze your account pending verification. If you cannot prove ownership of the funding source, the deposit will be returned to the originating wallet and your account may be restricted.

Withdrawals are processed to a wallet or bank instrument registered in your verified name. We may hold a withdrawal while identity checks are completed. If documents are not provided within the timeframe we specify, the withdrawal remains pending until resolved.

We may update terms periodically. Material changes that affect your balance or withdrawal access will be communicated to your registered email or mobile number. Continued use of the account after notification constitutes acceptance of the updated terms.

Breaches — including multiple accounts, fraudulent deposits or abusive behaviour toward support staff — may result in account suspension, voiding of pending bets, forfeiture of promotional balances and permanent closure. Each case is reviewed individually.

Email us with your username, the specific decision you dispute and supporting evidence. We log the complaint, assign it to a reviewer independent of the original decision, and provide a written response. Escalation does not suspend the original decision during review.

Yes. When you opt into any promotion, the specific conditions displayed at that point become binding alongside these general terms. In the event of a conflict between promotional conditions and these terms, the promotional conditions take precedence for that offer.

You may request closure through account settings or by contacting live chat. Before closure, all pending bets will be settled and any remaining balance returned to your verified bKash, Nagad or Rocket wallet. Re-opening requires a fresh verification review.

These terms are governed by the jurisdiction stated in the full legal document available in your account dashboard. Access and enforceability depend on your local law and eligible regions — we encourage you to review the applicable clauses before registering.

Terms Conditions That Govern Your tiger1 Account

How to Reach Us About These Terms

Data, Security and Account Integrity Under These Terms

Frequently Asked Questions About Our Terms & Conditions

01 Who is eligible to open a tiger1 account under these terms?

02 Can I hold more than one account?

03 What happens if I deposit from someone else's bKash wallet?

04 How do these terms affect my withdrawal requests?

05 Can tiger1 change these Terms & Conditions without notice?

06 What are the consequences of breaching these terms?

07 How do I formally dispute a decision made under these terms?

08 Do promotional offer conditions form part of these terms?

09 How can I close my account under these terms?

10 Which jurisdiction's law governs these terms?

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